Find a training course

 

To find a training course please select your area of interest below.

To view training courses that are currently scheduled click here.

Please note some courses are available only as in-company training.

 

Credit Control & Collections

 
ADVANCED TELEPHONE COLLECTION SKILLS - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
COLLECTING WITH CONFIDENCEInfoFurther Information
 

Please select a course from the list on the left.

 
CONSUMER CREDIT COLLECTIONS - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
DEVELOP YOUR CREDIT CONTROL SKILLSInfoFurther Information
 

Please select a course from the list on the left.

 
ESSENTIAL TELEPHONE COLLECTION TECHNIQUESInfoFurther Information
 

Please select a course from the list on the left.

 
GENERAL MONEY & DEBT ADVICE - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
GETTING STARTED IN CREDIT CONTROL AND COLLECTIONSInfoFurther Information
 

Please select a course from the list on the left.

 
IDENTIFYING AND SIGNPOSTING VULNERABLE CUSTOMERSInfoFurther Information
 

Please select a course from the list on the left.

 
INVOICING AND RECEIPTINGInfoFurther Information
 

Please select a course from the list on the left.

 
NEGOTIATING AND INFLUENCING SKILLSInfoFurther Information
 

Please select a course from the list on the left.

 
PSYCHOLOGY OF COLLECTIONS - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
THE SALES FORCE AND CREDIT CONTROL - In-company only 
 

Please select a course from the list on the left.

 
TRACING THE GONE-AWAY - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
 

Export

 
EXPORT CREDIT - PAYMENTS AND PROCEDURES - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
LETTERS OF CREDIT - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
TAKING THE RISK OUT OF EXPORT SALES - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
 

Finance & Accounts

 
ADVANCED CREDIT RISKInfoFurther Information
 

Please select a course from the list on the left.

 
CREDIT RISK ANALYSISInfoFurther Information
 

Please select a course from the list on the left.

 
FINANCIAL ANALYSIS - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
INTRODUCTION TO COMPANY ACCOUNTS - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
INTRODUCTION TO CREDIT RISK ASSESSMENTInfoFurther Information
 

Please select a course from the list on the left.

 
WORKING WITH COMPANY ACCOUNTSInfoFurther Information
 

Please select a course from the list on the left.

 
 

General Business Skills

 
BUSINESS COMMUNICATION AND PERSONAL SKILLS - In-company only 
 

Please select a course from the list on the left.

 
BUSINESS SOLUTIONS THROUGH CREATIVE THINKING - In-company only 
 

Please select a course from the list on the left.

 
 

Industry Specific

 
MANAGEMENT OF SUNDRY DEBTORS FOR LOCAL AUTHORITIES - In-company only 
 

Please select a course from the list on the left.

 
TELEPHONE COLLECTIONS FOR SOCIAL HOUSING - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
 

Litigation

 
ADVANCED DEBT RECOVERY THROUGH THE COURTS - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
ADVANCED DEBT RECOVERY THROUGH THE COURTS WITH ENFORCEMENT 
 

Please select a course from the list on the left.

 
CIVIL PROCEDURE RULES UPDATE- In-Company Only 
 

Please select a course from the list on the left.

 
DEBT RECOVERY FROM END TO END - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
DEBT RECOVERY THROUGH THE COURTSInfoFurther Information
 

Please select a course from the list on the left.

 
HANDLING YOUR OWN SMALL CLAIMS CASESInfoFurther Information
 

Please select a course from the list on the left.

 
INSOLVENCY AND BANKRUPTCYInfoFurther Information
 

Please select a course from the list on the left.

 
LITIGATION - EFFECTIVE ENFORCEMENT - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
SCOTTISH LEGAL DEBT RECOVERY - In-Company OnlyInfoFurther Information
 

Please select a course from the list on the left.

 
 

Management

 
COLLECTIONS TEAM MANAGEMENT - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
CREDIT MANAGEMENT STRATEGIES - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
CREDIT POLICY WORKSHOPInfoFurther Information
 

Please select a course from the list on the left.

 
CREDIT TEAM LEADERSHIPInfoFurther Information
 

Please select a course from the list on the left.

 
ESSENTIAL MANAGEMENT SKILLSInfoFurther Information
 

Please select a course from the list on the left.

 
TIME MANAGEMENT FOR CREDIT STAFF - In-company onlyInfoFurther Information
 

Please select a course from the list on the left.

 
UNDERSTANDING BUSINESS STRATEGY AND RISKInfoFurther Information
 

Please select a course from the list on the left.

 
 

Webinars

 
CICM WEBINAR - CREDIT MANAGEMENT IN A NUTSHELLInfoFurther Information
 

Please select a course from the list on the left.

 
CICM WEBINAR - NEGOTIATING & INFLUENCING SKILLSInfoFurther Information
 

Please select a course from the list on the left.

 
CICM WEBINAR - TELEPHONE COLLECTIONSInfoFurther Information
 

Please select a course from the list on the left.

 
CICM WEBINAR - TIME MANAGEMENTInfoFurther Information
 

Please select a course from the list on the left.